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PRIVACY POLICY

Last updated: 14 November 2026

This policy explains what information Flidoh Animations (“we”, “us”) collects when you use this website, how we use it, and the choices you have.

1. Information we collect

  • Account information — when you register: username, email address and password (stored only as a secure hash). If you sign in with Google we receive your name, email and profile picture from Google.
  • Content you post — comments, reactions, messages, videos and pictures you upload, and reports you send.
  • Purchases — which episodes you bought, the amount and the payment reference. Card and mobile money details are entered directly with our payment provider, Lenco; we never see or store your card number or mobile money PIN.
  • Usage information — pages viewed, videos watched, approximate location (country/city from IP address), device and browser type.

2. How we use information

  • To run your account, show your comments and reactions, and unlock episodes you purchased.
  • To keep the site safe — preventing spam, fraud and abuse.
  • To understand which videos people enjoy so we can make more of them.
  • To show advertising that helps keep our videos free (see below).

3. Cookies and advertising

We use cookies and similar technologies to keep you signed in and to remember your preferences.

We use Google AdSense to display ads. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the Internet.

You may opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info. Learn more about how Google uses information from sites that use its services.

Visitors from the European Economic Area, the UK and Switzerland are asked for consent before personalised ads are shown.

4. Embedded content

Some videos are played using embedded players from YouTube, TikTok or Facebook. These services may collect data about you according to their own privacy policies when you play their videos. We use YouTube’s privacy-enhanced mode where possible.

5. Who we share information with

We do not sell your personal information. We share it only with service providers that help us run the site — hosting (Cloudflare), database and login (Supabase), payments (Lenco), and advertising (Google) — and when required by law.

6. How long we keep it

We keep your account information while your account is active. You can delete your comments at any time, and you can ask us to delete your account. Purchase records are kept as required for accounting.

7. Your rights

You can access, correct or delete your personal information from your account page or by contacting us. You can also object to processing or ask for a copy of your data.

8. Children

Our videos are made for a general audience. Accounts are not intended for children under 13, and we do not knowingly collect personal information from them.

9. Security

Passwords are hashed, all traffic is encrypted (HTTPS), and access to data is restricted by strict database rules.

10. Contact

Questions about this policy? Email info@flidoh.com or use our contact form.